Cloud PBX and Contact Center
Connect to the world with cloud pbx. A simple & intuative Cloud Phone system, highly scaleable, easy to use & deploy no matter the size of your organisation. A few of the many features below
- Global Phone coverage
- Secure Communications
- Trusted Architecture
- Bring Your Own Carrier ( BYOC)
- On Premise (BYOC)
- Get Meetings, VoIP Phone, and Team Chat together on any device
- Single Sign On
- Phone Number Porting
- Device Management
- Quality Dashboards
- Advanced Analytics
- Contact Centre Integration
- Global Call Routing
- CRM Integration
We partner with the leading Gartner quadrant cloud organizations to ensure the right solution for your business
Effortlessly manage users and oversee business interactions using a robust, secure, and dependable platform designed for enterprise-level operations.
- Experience exceptional call clarity and quality in all your business interactions with secure HD audio.
- Effortlessly make and receive calls using WiFi, cellular data, and cellular voice connections without any disruptions.
- Maximize productivity with a single unified app that combines video, voice, messaging, and meetings functionalities.
- Stay connected at all times with native apps available for Windows, MacOS, iOS, and Android devices.
- Benefit from intelligent call routing and management features to streamline communication processes.
- Enhance customer experience with an auto attendant/interactive voice response system.
- Access modern desktop and mobile apps for a seamless communication experience across devices.
- Achieve interoperability with standards-based endpoints for seamless connectivity.
- Access voicemails and call history for convenient message management.
- Utilize caller ID and dialing personas to personalize your communication experience.
- Record important calls for future reference and quality assurance purposes.
- Efficiently handle shared line appearances and delegation for improved collaboration
Contact Center as a Service (CCaaS)
Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty
Design your contact center for efficiency
Streamline your call center workflows
Boost your CSAT score
- Improve first-contact resolution
- Improve agent experience
- Measure and improve call center performance with analytics
- Empower agents with one app for customer engagement and real-time access to back-office experts
- Improve responsiveness and remove the silos between your call center and the rest of your organization
- Reduce cost and complexity with one easy-to-use administration portal for contact center and collaboration tools
- Drive customer loyalty
- Engage with your customers in new ways
- Build with ease using the visual IVR system