Cloud PBX and Contact Center
Ammacus helps organizations transition from on premise cloud PBX & Contact center solutions to the cloud, enabling rapid scale, fast deployment, superior customer experience with a competitive edge.
We partner with the leading Gartner quadrant cloud organizations to ensure the right solution for your business
Easily manage users, monitor business interactions with a fully enterprise class, secure & reliable platform.
No more line rentals, make unlimited calls & SMS, connect remote workers, visual voicemail, call group or queue & monitor. Integrate with CRM apps like SF.COM, Microsoft Teams to accelerate your workflows. Make smarter & faster decisions will full end to end encryption compliant to the most vigorous standards
Contact Center as a Service
Boost your agent & employee engagement for customer success. Provide call center agents with feedback, intelligent coaching & collaboration tools so they are always improving, while providing superior Customer experience.
Omni channel routing to connect faster, Intelligent IVR, Digital Channel support, predictive dialing, customer surveys, call & screen recording, workforce management, comprehensive analytics, IVR journey maps, Speech analytics, CRM Integrations, Credit card processing.